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CoLocation
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Arsalon Technologies' Colocation Services allow you to place your Internet servers in the Arsalon
Technologies state-of-the-art Internet Operation Center (IOC), while you maintain ownership of your equipment
and software applications.
We provide you with secure space in a cabinet to house your equipment, UPS-protected power, backup diesel
generated power, redundant air conditioning equipment, automated fire suppression systems and your choice of
Internet connectivity options.
The IOC is designed with ample room for future growth and scalability. If your business grows, Arsalon
Technologies has the ability to handle your needs.
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Racks and servers
Equipment space is offered in half cabinet, full cabinet, or per "U" configurations.
All customer equipment is installed in a fully enclosed and secured cabinet with locking mechanisms designed
to meet your specific needs.
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Bandwidth
Arsalon Technologies' Co-Location service is in a carrier neutral facility (CNF). You have the flexibility
to provide your own bandwidth from the carrier of your choice or purchase bandwidth from Arsalon Technologies.
It's your choice.
The IOC features multiple, high-capacity, redundant Internet connections for a reliable system with high
availability. Our multi-layered approach to networking infrastructure minimizes single points of failure.
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Tech support
We offer Level 1 technical support to each Co-Location client at no charge, 24 hours a day, 7 days a week.
Level 1 support includes the following:
- Basic Troubleshooting
- Remote Hands
For clients who require additional technical support and/or special services we have Level - 2 and -3
programs available, giving you additional support resources to meet your needs.
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Service level guarantees (SLA)
Because of our highly redundant infrastructure and commitment to service, we are able to offer a comprehensive
set of service level commitments with corresponding failure resolution remedies.
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